During the installation process, the customer encountered abnormal display problems in some areas. As a professional outdoor LED display production supplier, the Hongwei team quickly provided technical support. We recommend that customers first check whether the line connection is correct and complete. If the line connection is fine, check whether the power supply voltage is normal.
Following our guidance, the customer performed a systematic diagnosis:
1. Cable connections — Checked first; found the receiving card's indicator light flashing abnormally
2. Root cause — Network cable loosely connected during installation
3. Resolution — Re-seated the cable
4. Result — All screens restored to normal operation.
1. Cable connections — Checked first; found the receiving card's indicator light flashing abnormally
2. Root cause — Network cable loosely connected during installation
3. Resolution — Re-seated the cable
4. Result — All screens restored to normal operation.